Clearly there are few small irritating issues in the last release - in particular, this odd occasional missing Fave. Perhaps this is more than you want to know, but let me describe a tiny bit of the web architecture to you (and this is going to be a mix of oversimplification and overgeeky, that i hope will cancel out into a digestible whole):
the website you see is really a whole bunch of computers (servers) with identical code. When you log in to your account, you're logging into to one of these servers. The servers are themselves connected to a lot of different databases -- data about friends, account data, ratings data, list of movies... Sometimes when something is wonky on the site -- say the stars go away or your reviews disappear -- its a glitch in a database, but not the website in general. One component might have to get rebooted or something, and then it all looks fine again. Data isn't ever lost. But it LOOKS gone when you're online. Alternately, sometimes something goes weird with one of the servers. this is rare but does happen. How you experience this is that you might get a Netflix site error, but you retry, and everything is fine.
Anyway, the core functions -- adding movies to Queue, recommendations, shipping -- all that stuff is really robust. My new stuff in Community is very raw and, as you can tell by the speed with which you are seeing new features, is prone to have glitches. No fears: you're doing the right thing letting us know where the probs are. I hope it's not too irritating. This is largely why we aren't going to announce or promote these features right now. We have more to get right first, problems to tweak before millions of people are using it. So thank you for your patience and i'll let you know as we revise code to fix some of these things.
POST SCRIPT: Currently, there is a cap on the number of Faves or Fans that will be displayed -- 16 of each. You can have more, but only 16 show to you (there is no "more" page yet). To the outside, however, all of them are presented with no limit. Like i said, this is a work in progress. Add to this the fact that some folks are private, and it's been a little harder to debug this than usual. But we're on it now.
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- Playlist - 29th September 2007
- Goudey Trade-away #28: 3 for 3
- Goudey Trade-away #27: Pendleton for Lee
- Brilliant failures
- Bon Anniversaire
- Today's Release
- ToppsWorld
- Search Update
- Seamour Sheep Illuminative Edition
- DR Congo: Two arrested with another dead mountain ...
- About the New Job
- BE THERE
- Talking about Netflix Community
- corporate portraits
- slummy mummy
- Pak je pen...
- Old News: The Topps Sale
- Favorite Software: Keyword Manager
- Mauritius: Kestrels, Parakeets and Pigeons
- West Coast Trip - Part II
- Goudey Trade-away #26: Garciaparra for Barfield
- Look Away Now
- Playlist - 22nd September 2007
- In the Works
- Goudey Trade-away #25: Gibson for Griffey, Jr.
- Scotch
- Goudey Trade-away #24: Ramirez for Owings
- Things We've Accidentally Dropped Down The Garbage...
- Missing Faves?
- Goudey Trade-away #23: Cordero for Burroughs
- Canada Faces Lawsuit Over Kyoto Failure
- Style experiment
- Missing Water
- Goudey Trade-away #22: Lidge for Morales
- Oeps maar snel weer even een plaatje plaatsen.
- Moving the Blog Link
- Goudey Trade-away #21: Peralta for Teixeira
- destroy fascism!
- States Visited
- Random Pix
- choose carefully...
- Goudey Trade-away #20: LaRoche for Wilson
- Today's Release is Live
- Goudey Trade-away #19: Wasdin for Francoeur
- Goudey Trade-away #18: Ogilvie for Chipper
- searching for cards
- Goudey Trade-away #17: Honus for Ichiro
- Ergonomic Office
- Goudey Trade-away #16: Maddux for Nettles
- The Past & The Patience
- I Can't Complain
- Playlist - 15th September 2007
- Goudey Trade-away #15: Berkman for 2004 Postseason...
- Goudey Trade-away #14: Kazmir for Top Prospects 1B
- Goudey Trade-away #13: Bo Breaker for Sizemore
- Goudey Trade-away #12: Ortiz for Damon
- Canada to Accept Nuclear Waste
- OJ Simpson a Suspect in Sports Memorabilia Heist
- O-Done
- Goudey Trade-away #11: Colon for Griffey Jr League...
- Whale Dies from "Old Age"
- Goudey Trade-away #10: Rodriguez for 2004 NL RBI L...
- New Scientist Magazine: "So long and thanks for al...
- Goudey Trade-away #9: Napoli for Crosby
- Goudey Trade-away #8: Carter for Bonderman
- Netflix Privacy
- Goudey Tradeaway #7: Glavine for Schmidt
- Goudey Tradeaway #6: Utley for Slaten
- Goudey Tradeaway #5: Rolen & Drew for Bird & Drago
- Goudey Tradeaway #4: Rivera for Ortiz
- Pat Neshek Likes to Live-Blog His Pack Openings
- Uncle Abdul
- The Rabbit Died
- Goudey Tradeaway #2: Blalock for Vuckovich
- This Weekend's Release
- Rubin in Chicago
- A Letter to Douglas Adams
- Goudey Tradeaway #3: Eckstein & Kearns for Boone &...
- Tradeaway #1: The Kick-Off
- The Blog Link
- Playlist - 8th September 2007 - Funkology
- What A Wonderful World (Video)
- Stephen Fry talks animals and Last Chance To See
- Online Community
- Leaders Agree to Aspire to Stop Global Warming
- Thoughts on The Wagner Sale
- The Great UD Goudey Trade-away
- Large illustration
- Think Tank Calls for an End to Green Taxes
- Flagging Reviews
- A Few of My Favorite Things: Salada Tea Coins & Sw...
- "In this world nothing is certain but death and ta...
- Congo rebels seize gorilla park
- Little bird
- 4th Annual Denver Gorilla Run
- Researcher skeptical on Baiji dolphin sighting
- The Future of Friends
- The Road To Hell Is Paved With Good Intentions
- Real love
- A Pack A Day
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